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Helpful Answers for New Parents
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FAQ
Frequently Asked Question
We're here to help! Below are some of the most common questions parents ask about our products and services.
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What is your return and exchange policy?
We offer a 30-day return and exchange policy on all unopened or unused items. If you’re not completely satisfied, contact our support team and we’ll make it right.
What types of baby products do you offer?
Our range includes baby skincare, diapers, feeding accessories, clothing, toys, and nursery essentials—all carefully curated for quality and safety.
Are your products safe for sensitive skin?
Absolutely. All our products are dermatologist-tested and made with gentle, hypoallergenic ingredients suitable for newborns and babies with sensitive skin.
Do you offer organic or eco-friendly baby products?
Yes! We’re committed to sustainability. We offer a wide selection of organic and eco-friendly items made with natural, non-toxic materials.
How long does shipping take?
Standard shipping usually takes 3–5 business days. Expedited options are available at checkout for faster delivery.